MERCY DRESS

PROCESSING TIME

Please allow processing of 2-3 business days for orders to be shipped.( excluding Saturday, Sunday & holidays)
Order processing times are slightly longer, during sale events and holidays.

Estimated Delivery time:
Canada: 3-4days
US: 3-4 days
UK : 2-3 days
Europe: 4-5 days
Rest of World: 5-6 days

Shipping rates

Calculated at checkout and vary depending on your delivery location. Shipping Fees are non- refundable .Buyers are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.

We don’t ship to P O Boxes

Return & exchange Policy 

I gladly accept returns and exchanges
Just contact me within:5 days of delivery
Post items back to me within:7 days of delivery. You’re responsible for the return shipping cost to Lamodeafrique.com

I don't accept cancellations
But please contact me if you have any problems with your order.

* if your delivery address is prone to LOST or STOLEN packages, please choose shipping with signature, we will not be held responsible for lost or stolen packages.

DHL shipments automatically have signature*

DELIVERY CLAIMS 

If your package tracking info shows delivered by the shipping carrier/ services but you haven’t received it yet , contact us within 4-5 days to file a claim.

Remember claims takes up to 25-30 days depending on which courier services used.

We don’t issue refunds for items been confirmed by the shipping company as delivered.