Shipping & Delivery Policy

PROCESSING TIME

Please allow processing of 2-3 business days for orders to be shipped.( excluding Saturday, Sunday & holidays) we dont pre make all our outfits.
Order processing times are slightly longer, during sale events and holidays.You will be provided with tracking number and  you can track your order.

FOR BULK PURCHASE/WHOLESALE ORDERS: Production takes 4-6 weeks to processing for shipping. 

Estimated Delivery Time

Canada : 4-5 Days

US :3-4 Days

UK : 2-3 Days

Europe : 4-5 Days

Rest of the World : 5-6 Days

ALL ITEMS ARE SHIPPED FROM GHANA 🇬🇭 VIA DHL  

SHIPPING RATES

We offer free shipping worldwide ( retail items ONLY)

BUT DURING SALES; WE DONT PROVIDE FREE SHIPPING

FOR WHOLESALERS:.
Shipping cost are determined by the weight of the item- we will weigh your order to know the weight before you pay for shipping cost , this help get the best price. .

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

We don’t ship to P O Boxes

Return & exchange Policy 

I gladly accept returns and exchanges
Just contact me within:5 days of delivery
Post items back to me within:7 days of delivery. You’re responsible for the return shipping cost to Lamodeafrique.com

I don't accept cancellations
But please contact me if you have any problems with your order.

Sales items are not refundable or exchange

* if your delivery address is prone to LOST or STOLEN packages, please choose shipping with signature, we will not be held responsible for lost or stolen packages.

DHL shipments automatically have signature*

 

DELIVERY CLAIMS 

If your package tracking info shows delivered by the shipping carrier/ services but you haven’t received it yet , contact us within 4-5 days to file a claim.

Remember claims takes up to 25-30 days depending on which courier services used.

We don’t issue refunds for items been confirmed by the shipping company as delivered.