FAQs
How long does it take to process and ship an order?
How do i know my perfect size?
How do I return/exchange?
How do I contact LAMODEAFRIQUE?.
General enquiry: Info@lamodeafrique.com
Order enquiry: customer@lamodeafrique.com
Business/Wholesale Inquiries: sales@lamodeafrique.com
I have not received my order?
If after contacting your local post office service ,you still need assistance regarding locating your order feel free to contact us at customer@lamodeafrique.com and one of our representatives will be happy to assist you.
How do I cancel an order?
Contact us at customer@lamodeafrique.com within 24 hours to cancel your order.
Something is wrong with my order?
Please contact customer@lamodeafrique.com stating your order number along with your concerns.
Does LAMODEAFRIQUE make custom orders?
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Yes customize swimwear.
- for custom orders please contact us via this form
- We do not sell fabric.
Do we have a physical store?
Yes we have physical store located at Tema community 25- Greater Accra And also we operate online 24/7 all transactions made online thorough our website.
Signed up for the newsletter and i didn’t get a code?
When you sign up for our newsletter we email you your special discount code, if you don't see it immediately please check your junk/spam mail.
You can also try and subscribe again, as you may have spelt your email address incorrectly.
If you still don’t see it please contact us at info@lamodeafrique.com .comand we will be glad to help you.
I ordered a Pre-order item, when will it ship?
Pre-order items have their shipping date in the description.
If you order has a pre-order item all the items will ship together on the dispatch day of the pre-order item. If you wish to split up the order, there will be an additional shipping cost
I need my order by a specific date?
if you need your order by a certain day, you need to contact us before ordering to make sure its possible to get the item in time
I can’t log into my account?
If you can’t log in to your account, you probably didn’t create one yet, email us at info@lamodeafrique.com and we will be glad to help you.